At Realtor Relay, we are committed to protecting your personal data and respecting your privacy. This GDPR Privacy Policy outlines how we collect, process, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

Realtor Relay is a real estate referral platform connecting users with qualified real estate, mortgage, and insurance professionals.

Data Controller: Realtor Relay
📧 Email: support@realtorrelay.com
📞 Phone: 737-437-3366

2. What Data We Collect

We may collect the following personal data:

• Name
• Email Address
• Phone Number
• ZIP Codes of Interest
• IP Address & Device Information
• Communication Preferences
• Any information you submit through forms

3. Why We Collect Your Data

We process your data under the following lawful bases:

• Consent – For communication, marketing, or updates
• Contract – To deliver services you request
• Legitimate Interest – To improve our services and protect users

4. How We Use Your Data

• To connect you with professionals based on your needs
• To communicate with you regarding your requests
• To improve website functionality and user experience
• For customer support and service delivery
• For legal or compliance reasons, if applicable

5. Data Sharing

We only share your data with:

• Vetted service partners (e.g., real estate agents) based on your request
• Service providers for hosting, analytics, or communication tools
• Authorities if legally required

We do not sell your personal information.

6. Your Rights Under GDPR

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data transfer (portability)
• File a complaint with a Data Protection Authority

To exercise your rights, email us at support@realtorrelay.com

7. Data Storage and Retention

We store your data securely and retain it only for as long as necessary to provide services, unless a longer retention period is required by law.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect it.

9. Cookies and Tracking

Our site uses cookies to improve user experience and analyze site traffic. See our Cookie Policy for more information.

10. Contact Us

If you have any questions or concerns regarding your data or this policy, reach out to:

Realtor Relay
📧 support@realtorrelay.com
📞 737-437-3366