1. Introduction

At Realtor Relay, we are committed to protecting your personal data. This policy outlines how we collect, use, store, and safeguard the data you provide through our services.

2. Data We Collect

We may collect the following personal information:

• Contact Information – Name, phone number, email address

• Service Preferences – ZIP codes of interest, property type, budget

• Usage Information – Interactions, communications, inquiries

• Technical Data – Device type, browser, IP address

3. How We Use Your Data

Your data is used to:

• Match you with qualified agents or service providers

• Communicate updates and respond to inquiries

• Improve our services and customer experience

• Meet legal and regulatory obligations

4. Data Sharing

We may share your data with:

• Verified Real Estate Professionals – to fulfill service requests

• Third-Party Service Providers – for operations, analytics, or communication support

• Legal Entities – if required by law or legal process

We never sell or trade your data to third parties.

5. Data Retention

We retain personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law. Afterward, data is securely deleted or anonymized.

6. Data Protection

Your information is secured using industry-standard practices, including:

• Secure data storage and encrypted communication

• Access restrictions based on role and responsibility

• Regular reviews and system monitoring

7. Your Rights

You have the right to:

• Request access, correction, or deletion of your data

• Withdraw consent for data use

• Request data portability

• Object to data processing

• File a complaint with a data protection authority

To exercise these rights, contact us at:
📧 support@realtorrelay.com
📞 737-437-3366

8. Updates to This Policy

We may revise this policy periodically. All updates will reflect the current version’s effective date.